We had the pleasure of working with Donna and her team to plan/book from air to car to itinerary to lodging to dining to activities on a 2+ week trip in late December 2013 - mid January 2014 for us + teenage daughter. We did this planning in September.
They made a lot of effort in the planning stage in understanding our needs and then carefully advised us of our options.
We had a wonderful trip (14 days of great weather helped)! Everything was as expected and the lodging was wonderful. Don't know if we were lucky or it was Donna's cred (everyone knew her) but we were upgraded on 2 car rentals and 5 lodges (to our own cottage in 4 places - one was a $600+/night upgrade).
We could not have planned this trip ourselves although we have traveled extensively. There was a lot we wanted to see on our first NZ trip and the logistics were tricky. Donna stayed in touch during our trip and helped change some plans when we did encounter some foul weather.
Everything was first rate, We HIGHLY recommend NZ Travel and are already contemplating a return trip via Donna. You will not be disappointed.
